There has been media reports of problems with the first generation of smart meters if the customer changes supplier. There are cases of stored information not being transferred to the new supplier. As I understand it, there is a second generation of meters that resolves this problem, and my question is will my smart meter being installed on 16th June be one of these.
Best answer by Tim_OVO
Updated on 12/11/2020 - Please be advised that OVO can communicate with electricity Secure Liberty 100 and 110, and the gas Secure Liberty EG4v10 smart meters, and any SMETS2 smart meter.
OVO and lots of other suppliers are now fitting SMETS2 smart meters. Check engineer availability and book in your appointment here
The suppliers listed below (taken from this topic) should still be able to communicate with your Secure Liberty 100 smart meter, but you may need to check with them directly:
Utilita Energy Limited
Co-operative Energy Ltd
First Utility Ltd
Electricity Plus Supply Ltd t/a The Utility Warehouse
E (Gas & Electricity)
Spark Energy Supply Limited
Eversmart Energy Ltd
Robin Hood Energy Limited
Our Power Energy Supply Ltd
These Secure smart meters will be upgraded to the DCC, giving the same functionality as SMETS2 smart meters, from September 2020 to September 2021.
However, changing supplier with the first generation of smart meter works perfectly if you switch to a supplier that uses the same type. Best to ask them directly to confirm either way. If they (or we) don't use the same type, you can either get them replaced again, or keep them fitted, losing some of those smart functionalities.