Can you tell me please is the Liberty 100 Smart Meter you fitted a 'dual' or even 'triple' rate meter?
If it is can you tell what your dual rate tariff is please. I ask as I have just purchased an electric car and it will probably make sense to charge at a lower rate at night.
Best answer by Nancy_OVO
Updated 28/07/21 by Jess_OVO
When they are first installed the Smart Meter will match the function of your previous meter (ie a single rate traditional meter will be replaced by a single rate Smart Meter). This function may be updated after the meter is installed but this will depend on the communication of the meter and other technical limitations, it’s also worth mentioning that we only offer a two-rate or Economy 7 plan at OVO, there’s not a triple-rate plan on offer at the moment. If you’d like to discuss the option of updating the function of your Smart Meter to an dual rate, reach out to our Support Team who can advise whether it’s possible on your account.
If an update to your meter is possible your plan will be updated to match the Economy 7 rates available when your current fixed plan started or the current Economy 7 variable rates, if you’re on the Simpler Energy plan. As these are obviously likely to change, depending on when you joined us, our Support Team will confirm these rates before updating your plan.