When I last spoke with OVO I was told a smart meter could not be fitted as we were on Economy 7 dual rate tariff. I am now being bombarded with emails and phone calls from OVO trying to get me to have a smart meter.
Has the situation changed, can I now get a smart meter and keep my Economy 7 tariff?
If not, and OVO do have my records, why do you keep asking me (and presumably everyone else on Economy 7) the same question over and over again?
Best answer by Eva_OVO
Updated on 08/01/21: Our smart meters (Aclara) can be set up or changed to a economy 7 and single rate set up remotely.
We’re now able to fit Aclara smart meters for set ups requiring a 5th port/terminal connection, such as underfloor heating or storage heaters on economy 7 - More info here
To view your two rate Aclara smart meter: Press A three times - TOU rate 2 will show the rate 2 reading.