I am a relatively new Ovo customer, two months. I transferred from BG. We have a Landis and Gyr E470 with a Trilliant comms unit. It worked with BG and was read every thirty mins. We did not get an in home display when we bought this home, it was gone when we took possession.
since moving to Ovo I am sending manual reading because Ovo cannot connect. The checker provided by DCC says it does not recognise the MPAN. DCC were supposed to be completed with the integration of SMETS 1 by know.
the WAN led is flashing.
it looks as if DCC can’t fix my meter. Will Ovo replace it with a working smart meter? Or are we stuck with taking manual readings.
Best answer by Blastoise186View original