I switched from Scottish Power a few months ago. They fitted smart meters for me but these don't seem to be recognised by Ovo as you keep asking me to read the meters. Why would this be?
Best answer by Tim_OVO
Good topic here - I've edited the title and added some tags to help others find it.
Not all smart meters will keep the ‘smart’ functions when you switch to OVO. If you have a Utilita, First Utility or E.On smart meter, it’s likely we’ll be able to automatically take your readings as we’re using the same brand of smart meters. There's a topic here that might help:
If Scottish Power installed your meters then they will still measure your usage, but we probably won’t be able to connect to them so you’d need to take the readings yourself and send them to us. We can always look to install a free OVO smart meter for you in that case! You can read more about all things smart with OVO here: https://www.ovoenergy.com/ovo-answers/topics/smart-technology/smart-meters