Best answer by Darran_OVO
I have good news, once you complete your switch, we will be able to reactivate your smart meters!
This will happen automatically as our system will be able to identify your meter serials numbers and will know that they are our smart meters. Once you come on supply with us, they will be reactivated for you.
Hope that answers your question and I've included the link below so you can crack on with your switch back to us! Welcome back!