New smart meter fitted today but no reading?

  • 10 February 2020
  • 1 reply
  • 80 views

3 hours to replace Smets1 with Smets2. Not a problem but annoyingly no signal for gas reading. Had no problem with first generation. Engineer said new meter has a weaker signal and OVO are working on it. May be 6 months before technology is improved.


1 reply

Userlevel 6
Badge +4

Hi @FredE 

Sorry for the delay responding to this. I think your post slipped under the radar!

Sounds like it might be something to do with the gas meter location or setup. Were is it located, and is it in a box, specifically one made out of metal?

Cheers

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