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Is there an OVO approved CAD devices list?

  • 10 July 2018
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Hi - following OVO's removal of the SMART Gateway can you please offer a list of CAD devices that are approved for retrieval of real time data from my smart meter?
Also please point me at the process for getting an approved unit registered/connected.

There are a few lively threads on these forums but no definitive answer (that I could find) on the white listed CAD devices and connection process.
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Best answer by Tim_OVO 10 October 2019, 11:30

We
Hi is there any update to this?

According to the smart meter team, we're only in a contract with the manufacturer, Hilderbrand.

I have checked and this is subject to change, but any other CAD providers would need to contact us to get the ball rolling. We have T&Cs to make sure that our devices and our members' data is safe. They need to agree to those, so that we can allow that 3rd party CAD to be paired up with our smart meters.

This isn't something that we can advise on directly as you might expect.
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Userlevel 7
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Hi - following OVO's removal of the SMART Gateway can you please offer a list of CAD devices that are approved for retrieval of real time data from my smart meter?

That’s a good question @MOF

We are working with Labrador and Hildebrand CAD providers and our Secure smart meter manufacturer, but we’re still ironing out a process for testing and approving devices. This needs to happen to ensure we protect our customers data, and we’re hopeful of making progress by the end of August.
Userlevel 2
Thanks Tim - It's good to know that OVO intend to support these devices. I'm looking forward to being able to access high time resolution measurements for my energy consumption - averaged over 30 mins just isn't good enough if you are trying to monitor boiler operation (or even fridge pumps). I am missing the gateway functionality which despite OVO's struggles was almost perfect for me!

I nearly bought the Hildebrand CAD but wanted to be sure that OVO would support it.
If you need any beta testers to help iron out the bumps then count me in. Please keep us informed with progress on CAD connections!
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@Tim_OVO any updates on this?
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He @jewelie - we're chasing up more information about that. We'll let you guys know once we've had a response from the team.
Hi is there any update to this?
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Good question @mnbf9rca and I have to be honest, I'm not sure. Hopefully @Tim_OVO will be able to chase this up. I know @jewelie was looking for this too along with a few others!!
Userlevel 7
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We
Hi is there any update to this?

According to the smart meter team, we're only in a contract with the manufacturer, Hilderbrand.

I have checked and this is subject to change, but any other CAD providers would need to contact us to get the ball rolling. We have T&Cs to make sure that our devices and our members' data is safe. They need to agree to those, so that we can allow that 3rd party CAD to be paired up with our smart meters.

This isn't something that we can advise on directly as you might expect.

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