Anyone out there know the anwer please?
Best answer by Transparent
Hah! That's a more difficult question than you might imagine, @anthonyw1.
You'll need to get one of the Moderators to check this for you, like @Tim_OVO or @Eva_OVO. Although OVO has a number of engineers now trained to install SMETS2 meters, they work in teams within geographical areas. So it depends where you are in the country. Check the booking platform here: https://smart.ovoenergy.com/credit because if there are any of those appointments available, that's where they'll show.
You can click on one of their names, and send a direct Private Message from their profile page if you wish. But remember, not all Moderators are on duty simultaneously and they can't see each others Private Messages of course.
And, please fill out some of the fields in your Forum User-Profile. One of them allows you to define where you live. It doesn't need to be especially accurate. Mine just says "Rural Devon". But it will help the Moderators when they come to answer the question.