I've been offered £30 incentive to have smart meter installed for gas and electricity provided I book it in by 2nd Dec 2018. I would like to know if it will be a SMETS2 (2nd generation) or only the older 1st generation SMETS1?
Anyone out there know the anwer please?
Best answer by Transparent
Hah! That's a more difficult question than you might imagine, @anthonyw1
You'll need to get one of the Moderators to check this for you, like @Tim_OVO
. Although OVO
has a number of engineers now trained to install SMETS2 meters
, they work in teams within geographical areas. So it depends where you are in the country. Check the booking platform here: https://smart.ovoenergy.com/credit
because if there are any of those appointments available, that's where they'll show.
You can click on one of their names, and send a direct Private Message from their profile page if you wish. But remember, not all Moderators are on duty simultaneously and they can't see each others Private Messages of course.
And, please fill out some of the fields in your Forum User-Profile. One of them allows you to define where you live. It doesn't need to be especially accurate. Mine just says "Rural Devon
". But it will help the Moderators when they come to answer the question.