Hi - I switched to OVO as I wanted to have a smart meter. I have storage heating on economy 7 - Day and Night rate. Went to book my installation and found that you cannot provide a smart meter. Why is this - I have read through the forum and there appears to be plenty who have them?
Best answer by Nancy_OVO
There could be a number of variables affecting why we’re not able to install a smart meter at the moment. Check out this topic which outlines the situation with SMETS1 meters and storage heaters. This topic might also be worth a look.
For a full investigation, pop the team a message on Facebook with your account number (or full address and post code), full name and DoB.