Has anyone else come across this?
It seems unfair as it is not my fault how the board is laid out and given the governments position on the installation of smart meters is this right?
Best answer by Nancy_OVO
As your energy supplier we're only authorised to repair/replace the meter. If you can post a photo of your meter backboard and the items on it, we can offer some more specific advice on who can move them. Generally speaking, your Distribution Network Operator (DNO) would be responsible for anything before the meter, and an electrician could help with anything after.
Sorry to hear you haven't heard back from the team too. We'd generally advise 24 t 48 hours for a reply, but if you drop the team on Facebook a message, they can chase up where this has got to.