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Is a Smart Meter mandatory?

  • 21 September 2019
  • 2 replies
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If I take out a Better Energy or 2 Year Fixed Energy plan, am I required to have a Smart Meter?
I cannot find this information on OVO websites.
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Best answer by Phil_H 22 September 2019, 10:44

Hello

There is no requirement to have a smart meter on either of these plans. OVO are required to offer a smart meter but you can refuse if you wish.

The only plan that does require a smart meter is through OVO's other company Lumo.
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Userlevel 5
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Hello

There is no requirement to have a smart meter on either of these plans. OVO are required to offer a smart meter but you can refuse if you wish.

The only plan that does require a smart meter is through OVO's other company Lumo.
Userlevel 7
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Hi @Renard welcome to the forum!

@Phil_H is correct it's not mandatory to have one yet, however I'd be interested in the background to your question?

Are you against having one? If so, I'd love to hear the reasons why that is? Helps us in understanding the barriers some customers to have to them and what we can do to help mitigate that or myth bust.

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