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Installation of a smart meter, why does the booking platform keep saying I already have an appointment?

  • 6 October 2019
  • 2 replies
  • 52 views

I want to book an appointment to have a smart meter installed. Every time I try to do so, the website says I already have an appointment - for that particular day, at that exact hour I'm on the website.

I do not particularly want to call customer services and lose the discount on my account, when the fault lies with Ovo. Unsure of what to do next.
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Best answer by SR3 9 October 2019, 10:23

You will need to contact them directly to sort this out: 0330 303 5063

As the fault is with OVO systems you shouldn't loose your SSR
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You will need to contact them directly to sort this out: 0330 303 5063

As the fault is with OVO systems you shouldn't loose your SSR
Userlevel 7
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You will need to contact them directly to sort this out: 0330 303 5063

As the fault is with OVO systems you shouldn't loose your SSR


@SR3 👏

Spot on - member of the day, easily!

🏆

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