Best answer by Eva_OVO
It sounds like you've been added to our "Ad-hoc list" - this basically means your details will be passed onto an engineering company, so they can arrange an appointment to commission your meter.
At the moment, there's a limited availability for engineers to carry out these appointments, which is why you've been waiting longer than usual.
This is something we're working on though, we want to make sure we have engineers in place so we can offer appointments to all of our customers all over the country.
As soon as we have availability in your area, an engineer will be in touch to commission your meters.