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How do I get a key for my meter box?

  • 25 October 2019
  • 1 reply
  • 541 views

I have recently had a smart meter fitted

a new lock was fitted to my external gas meter and no key was left to access it

I have been told by OVO that I have to purchase a key to access this

why should I have to pay if I knew this I would have left as is (broken as it was )

the person who fitted my meter fitted a new lock and did not leave a key so I am unable to open to monitor it which I wish to do

in my adult life I have never had this issue in the past 9 / 10 years of having to pay for electricity and gas bills

I want to know WHY I HAVE to pay, this is surely a civil right as you are blocking me access to read my meter and monitor this way

 

I request a key please my account is *Removed by mod*

 

 

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Best answer by Eva_OVO 29 October 2019, 12:40

Is the box around the meter locked, @markjtansley? The box would be the home owners responsibility, which is why you would need to pay for a key - you can get one from any DIY stores.

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Is the box around the meter locked, @markjtansley? The box would be the home owners responsibility, which is why you would need to pay for a key - you can get one from any DIY stores.

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