"We can’t supply SMETS2 meters in your area yet – so you’ll be joining over half a million of our customers who have a tried-and-tested SMETS1 meter. SMETS2 meters are compatible with all suppliers, and so will your SMETS1 meter from the end of this year – but it’s worth noting that if you switch away from us before then, you may lose some of the smart features of your meter".
Is this the case? If so I would like to cancel as I will need to change suppliers before the end of the year.
Please confirm what exactly is happening.
Best answer by Transparent
I'm assuming you're somewhere in the North of the UK. OVO have announced that SMETS2 meters will now be installed throughout the South and Central regions. However, the North uses different mobile phone connection systems and there will be further delays before SMETS2 meters can be installed there (by any Energy Supplier).