Best answer by Matthew_OVO
Updated on 23/12/20: Due to the low number of OVO members using storage heaters, we decided to focus on other tech solutions that can help them lower their carbon emissions faster, and on a bigger scale.
As a result we no longer offer Dimplex storage heaters with our vchage technology. If you’ve already signed up for it, this won’t affect you in any way. Everything will carry on working just as it should.
If you’re thinking of buying new storage heaters, this handy guide tells you everything you need to know.
great news that your landlord has made some home upgrades but it's a shame you've not been given at least an indication of how much they're costing you.
We'd be happy to try and help you and your husband find the information you need. Do you know specifically which radiators have been installed, and the date on which they were installed?
This link might help you spot the ones that have been installed: https://www.dimplex.co.uk/products?search_api_views_fulltext=radiator%202kw&sort_by=search_api_aggregation_2 .
We might be able to see how your energy bill has differed since install. Alternatively do you know the model of heaters that have been replaced?
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