Its a total joke that having switched in Oct to dual-fuel from Ovo that you still cant display Electric account despite having a smart meter fitted .
I've already chased this up to be told "Its a third-party issue "
After switching from BG IN October I still have only gas account showing but no electric despite having an OVO smart meter installed ?
I've got the same problem after 5 months still no electric account showing.
I dont use either however I do use a phone so will contact using the old-fashioned method.
Despite switching to dual fuel and having smart meter fitted the electric still shows switch in progress in my ovo ,it has been 2 months and electric still appears inactive despite phone call saying it is with ovo
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