HI@Eva_OVO mine is now working again as I spoke to them last week. I was assured that it wouldn't affect my self service award as it was something I couldn't sort myself. Thank you for the prompt replies all
HI @frosty and @Sue.aussie the only way it can be rectified is if you speak to them. I was also told that as this wasn't a problem I could rectify myself I would not lose the self service reward. Hope this helps as mine is now back working showing daily usage.
HI @Amy_OVO I am not a pay as you go customer. I have spoken to someone today and they have said the usage had been changed to show monthly but will be reverted back to daily in next 24 hours
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