Point of the post is to ask if anyone else had a similar problem when transferring? I am panicking as I only got £5 emergency electric and with this weather having to use the drier to dry laundry obviously eats the money, I don't want to end up with no electric and having to wait on an emergency meter then wait again for a new smart meter to be reinstalled. Does anyone know how long this switch over will take?
Best answer by Char_OVO
It sounds like you have smart meters, so there shouldn't be any risk of you going off supply over the weekend or overnight. It might be worth giving our Care team a call in the morning though, to make sure everything gets sorted. You can find our details here: https://www.ovoenergy.com/contact/for-existing-customers/pay-as-you-go.
Let us know how you get on.