Could Ovo please confirm that my monthly direct debit will be reduced to £94.50 per month in line with the price cap now imposed by the government?
Best answer by Eva_OVO
The price cap won't directly affect your Direct Debit, @helenove, it'll affect the tariff rates that we charge our customers.
If you're on a fixed rate tariff, the price cap won't affect you until you're due to renew. We'll email you 6 weeks before you're due to renew, to let you know what our current rates are.