But if i go on Ovo and do a quote from scatch not logged in, using the kWh used for the year for gas and electricity using my postcode etc so like for like the quote comes back as £1029.
Can you please advise?
Best answer by Amy_OVO
It's great to hear that you have used your annual consumption figures to generate a quote.
When joining as a new customer this is the best way to ensure that the initial quote is based on your usage and the recommended monthly payment covers your usage.
The reason the two quotes differ, is due to the annual consumption figures we use being taken from an average over 3-5 years, based on readings we receive. The annual consumption figure you have used may be the most up to date for you year on year, but it will not factor in the historical usage in the home. The quote on your online account will be more accurate based on a larger pool of data, the rates will be the same. We offer the same rates to customers old and new to ensure we are transparent.
I hope this helps