Thanks
Best answer by Nancy_OVO
Hi @RichF
It's unlikely that your contract will have started straight away! If the end date is the 4th October, then this is when it should change. Unfortunately I can't see your account from here, but if you'd like us to double check, just give us a ring (0330 303 5063), drop us an email (hello@ovoenergy.com) or send us a message on Facebook with your account number, full name and DoB.
Hope this helps!
View original
It's unlikely that your contract will have started straight away! If the end date is the 4th October, then this is when it should change. Unfortunately I can't see your account from here, but if you'd like us to double check, just give us a ring (0330 303 5063), drop us an email (hello@ovoenergy.com) or send us a message on Facebook with your account number, full name and DoB.
Hope this helps!