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Where do I find my Tariff Information Label. (TIL)?

  • 4 May 2019
  • 1 reply
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Where do I find my Tariff Information Label?

The example shown in the Energy Guides section of the website is different to what I get with my monthly statement. It does not include Unit rates or standing charges as shown on the example.
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Best answer by Ed_OVO 6 May 2019, 14:17

Hi @Moodyone,

This information can be found on your welcome email or letter that we sent when you first signed up, as well as any renewal letters, to confirm the tariff you're moving onto.

Most of this info is also displayed on statements, but it isn't quite as detailed.

Thanks,
Ed
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Hi @Moodyone,

This information can be found on your welcome email or letter that we sent when you first signed up, as well as any renewal letters, to confirm the tariff you're moving onto.

Most of this info is also displayed on statements, but it isn't quite as detailed.

Thanks,
Ed

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