We were not advised about this increase and I can now save over £270 a year by switching to a another well-respected supplier. Is OVO trying to dump old customers now that will be acquiring lots of new ones from SSE?
Best answer by X R
It states in the email from a few weeks ago that the prices are subject to change but will be honoured for 7 days.
The T&C's say
5.5 If you ask us for a new fixed plan and we change the price of that fixed plan before your new contract starts, we will honour the lower charges if you have asked us to change before your new contract starts.
So if you had fixed when first told then you would have had the cheaper prices, if you had fixed and the prices went down instead of up then they would honour the lower prices.
Looks like it is wise fo fix in again at 49 days then monitor the prices until the new contract goes live.