1) I've been put on Green Electricity - OK, they say that they've not chaged the £5 per month it usually costs but how does the price per unit compare to what I've been paying on my current plan?
I can't find a comparison of price per unit between plans on the web site.
2) On the New Contract info the OVO estimate of what my annual usage will cost is £152.61 more than the estimate shown in the payments section of the OVO web site - why is this?
Again, there's no explaination of how this is calculated, using what unit prices. It may be £60 less than this if it doesn't take into account the "all online" discounts but that's still over £90 more.
Anyone else got this new contract? Anyone else find that it's estimate is much more than on the web site? Thanks.
Best answer by Amy_OVO
This is something you'll need to contact our customer care team about because it is so account specific, regarding your usage.
It sounds like we have given you the green add on free of charge, you can remove this at any point, but I'd ask the team to check this over when you contact them.
You can send us a message on Facebook, Twitter or email the team on email@example.com, or give them a call. You can reach our Customer Care team 9-5 Monday-Friday on 0330 30 5063.
Hope this helps!