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Just renewed my plan from October - when will I get confirmation?

  • 11 September 2018
  • 2 replies
  • 96 views

How long does it take for Ovo to confirm it's been processed?

Added: when changing my password, there is no "Eye" to view what I've keyed in. There must be!!!
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Best answer by Tim_OVO 12 September 2018, 14:06

How long does it take for Ovo to confirm it's been processed?

@TaffyOutlane you can see the next tariff set to follow your existing one on MyOVO's 'My profile' section: http://ovoener.gy/myovo. We will also send you an email to confirm the change when this comes into place at the end of your current contract.

As for viewing your password, we prevent this for security reasons. If you can't remember the password, reset it here: https://my.ovoenergy.com/password/reset.
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How long does it take for Ovo to confirm it's been processed?

@TaffyOutlane you can see the next tariff set to follow your existing one on MyOVO's 'My profile' section: http://ovoener.gy/myovo. We will also send you an email to confirm the change when this comes into place at the end of your current contract.

As for viewing your password, we prevent this for security reasons. If you can't remember the password, reset it here: https://my.ovoenergy.com/password/reset.
OK - Many thanks

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