Solved

If I choose to renew my plan, does it start straight away or at the end of my current contract?

  • 15 January 2019
  • 1 reply
  • 83 views

My fixed price plan finishes in March. If I renew now does that apply from March or is it applied immediately?
icon

Best answer by Slinky 15 January 2019, 13:38

If you renew on MyOVO, the app or over the phone etc, the default is for the new contract to start at the end of the old contract. I did that with my new fixed tariff to make my bills easier to understand.

You can ask for it to start the same day that you choose to renew if you want. Might need to call for this though: 0330 303 5063
View original

1 reply

Userlevel 4
Badge +1
If you renew on MyOVO, the app or over the phone etc, the default is for the new contract to start at the end of the old contract. I did that with my new fixed tariff to make my bills easier to understand.

You can ask for it to start the same day that you choose to renew if you want. Might need to call for this though: 0330 303 5063

Reply