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How do I get my POLAR plus membership?

  • 27 September 2019
  • 2 replies
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I've recently signed up to the 2 Year Fixed Energy 20 August 2019 plan. This includes:
Our fixed plan
Green Energy Add-on(free for 2 years)
POLAR plus membership Add-on(free for 2 years)

I asked Hello@OVO about Polar plus membership on 28 August and was told I would get an email from Polar in a couple of days after the switch (9 September). Nothing arrived so far. As one other forum member said, this is an important element for me and one of the reason for my switch. Can anyone help?
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Best answer by Nancy_OVO 30 September 2019, 17:23

Hey @pinky49,

Are you waiting on confirmation from POLAR regarding your membership? If so, I'd advise chasing this directly with them. More info here: https://polar-network.com/help/

Cheers
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Hey @pinky49,

Are you waiting on confirmation from POLAR regarding your membership? If so, I'd advise chasing this directly with them. More info here: https://polar-network.com/help/

Cheers

I have the same problem. Joined 26th September but still no Polar membership. Shame that OVO isn’t helping with this situation.

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