I'm now on "2 Year Fixed Energy (all online) 15 March 2019" for electricity and gas, but the contract says "No End Date". Yet, there's a £30 exit fee "if you cancel this tariff before the end date". Which doesn't exist, apparently. Although 2 years would obviously take it to 15 March 2012. Is the contract just wrong, or is something else going on?
Best answer by Nancy_OVO
If you log out and back in again, does this update the information?
- looks like this might be an error with the confirmation letter.
If you log into your online account - is the information correct on there?