What is it?
It’s boiler and home emergency cover by us – for you.
All the info your need is here
How much is it?
For the first year it’s just £5 a month. You’ll also get a free boiler service in your first year (worth £60).
What does it include?
Well apart from peace of mind for your home. The plans can offer cover on boilers and plumbing to electrics and drains, you’ll find a range available and one that suits you.
Parts and labour included.
What are your response times in an emergency?
In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00am or within 24 hours of your call.
If you need help, please do not hesitate to call the HomePlan 24-hour emergency helpline on 0800 085 0845.
How do I get it?
You’ll find this on your MyOVO, under offers and upgrades.
When will my cover start?
Your policy starts on the day your application is accepted. There is an initial 30-day period where you can’t make a claim.
When will my boiler be serviced?
Your boiler service will normally be carried out towards the end of the first year of your policy. These take place between March and October following the year your policy began. When you sign up, you’ll be advised what month your boiler has been scheduled for and the month prior to this, we’ll be in touch.
T’ and C’s here