Do you want to know more about changes in our prices?

  • 10 February 2017
  • 31 replies
  • 12844 views


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31 replies

Having just got caught by signing up for Robin Hood energy and then find that they have just put the tariff up by over 20% (NOT the 17.5% they try to claim) so I am now interested in switching to OVO - however, can anyone tell me when OVO last put their rates up please?
Don't want a repeat of the RH shambles!,
Many thanks,
bartholomew10
Userlevel 3
Badge +3
A fair and honest response Lucy, thank you x
Userlevel 5
Badge +2
I've seen the "change to a 2 year plan" offer too. It's actually a difficult decision. I get that energy prices are Up at the moment, and that a fixed rate plan is the way to go. I renewed onto a 1 year plan in December, and got in before the recent round of price rises, but it feels oddly like Gambling, in a strange way. If energy prices continue to rise as they are right now a 2 year plan makes sense, but no-one Really knows what's gonna happen beyond a few months. I could be left behind if prices drop again...

My question is, How long is this Free Switch to 2 Year Plan offer going to be available? If I wait to see how things go price-wise until later this year, might I find the offer has been withdrawn?


In all honesty, stateofit, we don’t know. We think it's a great idea for customers to fix their energy for longer, so we’re hoping to be able to offer it for a while but as with all pricing related matters, changes in the energy markets could make it unsustainable for us for keep offering it (but we hope not!).

We like being able to offer it and like that customers are interested in it, but it would be wrong of us to make any promises, because we really don't know and don't want to disappoint customers.

Hope this helps,
Lucy
Userlevel 3
Badge +3
I've seen the "change to a 2 year plan" offer too. It's actually a difficult decision. I get that energy prices are Up at the moment, and that a fixed rate plan is the way to go. I renewed onto a 1 year plan in December, and got in before the recent round of price rises, but it feels oddly like Gambling, in a strange way. If energy prices continue to rise as they are right now a 2 year plan makes sense, but no-one Really knows what's gonna happen beyond a few months. I could be left behind if prices drop again...

My question is, How long is this Free Switch to 2 Year Plan offer going to be available? If I wait to see how things go price-wise until later this year, might I find the offer has been withdrawn?
Userlevel 5
Badge +2
Hey Maxjonz,

Energy prices can fluctuate and we as an Energy supplier, will do our best to reflect these changes as accurately and fairly as possible.

If your plan doesn't expire until June, then there’s no rush to renew yet. When the time comes, you can renew via your My OVO account if you’d like to stay with us. You might find this OVO answers article handy as it explains what goes into your bill.

Lucy
Each time I log in to look at my usage , I am offered the chance to switch to a 2 year fixed price plan.. However my current plan does not expire until June. If I switch now I will have to take a massive 33% overall price rise for gas & electricity. How long can I leave it until I switch, and why is the rise 33% ??
I pay 10.39p for electricity and 2.21p for gas at the moment, and the new tariff will be 13.82p and
2.95p There is also a standing charge of 28.77p per day (for each service I assume)
I didn't know that energy prices had gone up by 33% ! I am now confused and will have to look elsewhere. Why are energy companies so bad at communicating ???? Maybe so they can make more money I guess.

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