The Green Energy add-on is free for 6 months, then you have to remove it if you don't want to continue. How do I opt out from the beginning of my new plan? I know this type of 'free' upgrade is designed for customers to get charged an extra £5pm because they forget to remove it.
Best answer by Nancy_OVO
- that's certainly not our intention but if you'd like to remove the offer, you can do this by logging into your online account here