Today I received an email from bank about new DD set up. It all shouted fraud! We had not set up any DD it was a DD with ovo! We are with SSE ( 15 yrs) so contacted bank, and explained, got them to deleted it off account.
I have just google GC re OVO Ltd to discover SSE is now part of OVO!
Why hasn't SSE contacted us to explain we are now with OVO?????? Why haven't they told us our DD will be changing????
I am disgusting and disappointed with SSE with the way they haven't let their customers know what is happening. How many others saw a new DD and panicked that someone had gotten hold of theirs personal bank details and was de fraud them? I was certainly stressed until I did a google search!!
Best answer by Jess_OVOView original