I have a large credit in my account as interest rates are low so we put some of our savings but I am not getting the full 3% on my entire balance only the credit I was in before? Confused as when I watched your video it says pays the 3% on the entire balance.
Best answer by Tim_OVO
If you’re in credit when we generate your statement, we’ll work out your OVO Interest Reward based on the credit balance brought forward from that statement. You should then see it on your next statement, on the main page (2) along with all the other transactions.
With that in mind, look out for the next one - your high credit balance will have an impact by then! More info (and a quick video) on this here!
There's another topic on this here.