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How long does it take to be sent the 2018 £30.00 cashback incentive for getting a smart meter fitted?

  • 3 November 2018
  • 3 replies
  • 166 views

How long dose it take for my £30.00 cashback to be added to my account ,,,,
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Best answer by ITGeek123 3 November 2018, 22:17

@bettyb33

Hello! 😃 The £30 should be added within 30 days of the meter being fitted. If I'm guessing correctly, initiating a refund of this I would think it falls in the same duration as a refund which can take up to 5 working days?

How long have you been waiting?
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3 replies

Hey @bettyb33 to be eligible for the smart meter incentive your appointment must be booked between October 29th and December 2nd. It sounds like your appointment was booked too early for this offer.
I was connected on 14.9.18 and got a meter installed soon after early October not sure what date.
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@bettyb33

Hello! 😃 The £30 should be added within 30 days of the meter being fitted. If I'm guessing correctly, initiating a refund of this I would think it falls in the same duration as a refund which can take up to 5 working days?

How long have you been waiting?

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