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3% OVO Interest Reward - am I getting it?



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I read on the website that there is interest on credit balances and this will be shown on the statement but I have been unable to see it and wonder if I am looking in the wrong place.
Can anyone help.
Userlevel 6
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Hey @CloudyCat - I've moved your post over here where you should be able to find all the info you need.

Hope this helps!
Although I am in credit with my payments, Ihave'nt seen any sign of credit interest payment added to my account. As it has always been in credit all year round. It is'nt very clear in this particular aspect.
Userlevel 4
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The interest reward is a line on your statement (other transactions) so it does go towards your account balance
Userlevel 5
We already had a topic on this, @glowplug1, so I've moved your query over here.

Check out Tim's best answer at the top for more info! :)

Eva
I qualify to both interest and service rewards. They do not appear on any of my statements could anyone advise as to where I might find the figures for these ?
Userlevel 7
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I qualify to both interest and service rewards. They do not appear on any of my statements could anyone advise as to where I might find the figures for these ?

@100308988 both of these should be on the main transaction page of the statement, I think it's page 2.

The interest reward will be applied monthly, but the Self Service Reward is applied quarterly - check out this topic for more info!

My account shows a credit balance and 5 percent interest as I have been with you for a long while.  However, checking the statement it doesn’t show any interest ever have been given.  I submit readings every month, have never missed a direct debit and don’t call.  Any thoughts please?

Userlevel 6
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Hi @benjamyn999 - the Interest Reward is calculated on any credit over your Direct Debit amount carried forward from your last statement. The best thing to check is the ‘balance carried forward from your previous statement’ on page 3 - is this a positive balance?

Yes,  balances have been positive for a long time. B

Userlevel 5
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Please take a look at this topic, @benjamyn999, I think it may offer some further insight. 

Thanks! 

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