I've successfully used a Polar-Plus RFID card to charge my 30kw Nissan Leaf for over a year. A month ago, I joined EV Everywhere, and thought I'd linked it to my Polar-Plus account. Then, the 'Oops' email from Ovo, suggesting I was attempting to use a different email at Polar-Network .com than at Ovo, and to use the same email address. This is not true, I only ever use one email address. Polar-Network.com site tells me I'm linked in, and shows my correct Ovo account number. Today, I attempted to use a Polar charge point for the first time since upgrading to EV Everywhere, and my RFID card is invalid.
Who do I ask for help please, Ovo or Polar/Chargemaster. Anyone?