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How do I contact OVO via email?

  • 11 August 2019
  • 4 replies
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How the heck do I contact Ovo by email? There is absolutely NOTHING on this website to enable me to do that! Ihave a problem with my account (I am a recent switcher - well 7 weeks ago!), and my account still isn't fully open, and they still have't given my gas reading to the previous supplier to this house. I moved in on 1.7.19 - they have given my electric reading, but not my gas. All I want to do is email them!
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Best answer by Barnabee 11 August 2019, 15:00

Just email hello@ovoenergy.com

Include your full name, DOB and account number. It may take a couple of days for them to reply. They will often ring the number on your account to chat.
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Just email hello@ovoenergy.com

Include your full name, DOB and account number. It may take a couple of days for them to reply. They will often ring the number on your account to chat.
Thanks so much. It would be really helpful if they included that email address somewhere on their website!! 🙂
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https://paym.ovoenergy.com/contact-us
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Welcome to the forum, @daran6795, thanks for stepping in, @Barnabee, admittedly the email is a tricky find on the website, but it is there.

Take a look at this topic, it may help.

Thanks!

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