Boiler is coming up to 10 years old, although the boiler is supposedly energy efficient it has a feature on it where the boiler fires up every hour for some reason, the British Gas engineer says that modern boilers don't do this and the heating up feature is a waste of gas as there's no way of turning it off. Also the boiler has a low output and in the winter it takes forever and a day to get the water hot, when filling a bath you have to trickle the water in otherwise the water is just lukewarm.
Both my wife and I are on benefits and don't have much disposable income, so was wondering if any companies, agencies provide a free boiler replacement or provide one at a reduced cost. Thanks for taking the time to read this and look forward to any replies.
Best answer by Nancy_OVO
Hi @mansbestfriend - we don't offer boiler replacements unfortunately. If you're an OVO customer, we've partenered up with a company called CORGI to offer deals on boiler cover, though. You can find more information about this here. Hope this helps!