Solved

My consumer unit keeps tripping, is this connected to the smart meter?

  • 22 December 2018
  • 1 reply
  • 313 views

After OVO installed a smart meter it kept tripping. I reported this and was informed to re set the trip. This has gone in now for a year, I turn off all slect. apploances at night and it still trips. Surely this is not right
icon

Best answer by Eva_OVO 28 December 2018, 16:40

Hey @HenryG,

You'll need to contact an electrician to take a look at your electrics, it's likely it's just a coincidence this is happening since your smart meters were installed.

If the electrician finds the fault is due to the smart meter, you'll need to send us the electricians report and we'll decide the best course of action. We'll also reimburse you the cost of the visit.

Eva
View original

1 reply

Userlevel 5
Hey @HenryG,

You'll need to contact an electrician to take a look at your electrics, it's likely it's just a coincidence this is happening since your smart meters were installed.

If the electrician finds the fault is due to the smart meter, you'll need to send us the electricians report and we'll decide the best course of action. We'll also reimburse you the cost of the visit.

Eva

Reply