Today I asked OVO to revert me back to the 'old' online portal and was told it will be done in a few days.
I am happy to return to the new portal once it is fully functioning, shows at least as much info as the old portal, and is as user friendly. I cannot help feeling that OVO should never have made the new portal live until this was the case anyway.
The most frustrating thing for me was the lack of feedback from OVO on what was being added to the new portal and when. If information and timescales were forthcoming I maybe could have lived with it. Customer service were as clueless as me. The agent I spoke to today said they have no information at all on the new portal, and he said he knew even less because "I missed the last meeting".