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When can I apply for the Warm Home Discount (WHD)?


When do I have to apply for the warm home discount
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Best answer by Tim_OVO 29 May 2017, 17:40

When do I have to apply for the warm home discount

Updated 18/07/19

Hi @Sparkyj99

That link that @Mattj3135 gave has loads of info on this Warm Home Discount (WHD). The application window usually opens in the autumn. However you can register your interest in the scheme. This will mean you get an email as soon as the application window does open! Register your interest here: https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/payments/how-do-i-get-the-warm-home-discount.html.

Just so other WHD forum users can do the same, I've made this topic a bit easier to find by editing the title and moved it to the All about Energy forum.

Hope this helps,
Tim
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14 replies

Userlevel 6
Badge +4
When do I have to apply for the warm home discount

Hi @Sparkyj99 welcome to the forum and thanks for posting,

There is a topic on WHD already going which you may find useful: https://forum.ovoenergy.com/all-about-energy-24/get-your-warm-home-discount-queries-answered-here-31/index1.html

I should add applications for 2016 -2017 are closed now however do keep an eye out on the above topic for updates to when the 2017-2018 application window is open

Hope this helps
Userlevel 7
Badge +2
When do I have to apply for the warm home discount

Updated 18/07/19

Hi @Sparkyj99

That link that @Mattj3135 gave has loads of info on this Warm Home Discount (WHD). The application window usually opens in the autumn. However you can register your interest in the scheme. This will mean you get an email as soon as the application window does open! Register your interest here: https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/payments/how-do-i-get-the-warm-home-discount.html.

Just so other WHD forum users can do the same, I've made this topic a bit easier to find by editing the title and moved it to the All about Energy forum.

Hope this helps,
Tim
A applied for a warm home discount around 2 month ago but have not heard anything back yet. Can you let me know if a have been successfully please?
Userlevel 7
Badge +2
A applied for a warm home discount around 2 month ago but have not heard anything back yet. Can you let me know if a have been successfully please?

Hi @Christine masson,

The application window for this year’s Warm Home Discount (WHD) usually opens around September/October time. However, if you register your interest now, we’ll email you as soon as it does so you can apply! Do this here: https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/payments/how-do-i-get-the-warm-home-discount.html.

Hope this helps,
Tim
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When are OVO opening their application process for the Warm Home Discount 2017/18?
Nearly all of the main energy suppliers British Gas, Eon, SSC, EDF, etc have all opened their application processes already. I got it last year do I need to reapply for it this year? Last year I was with British Gas so do I need to reapply again with OVO as this is a government run scheme I believe?
Userlevel 3
Hi @Padwick yes you need to apply for it ovo ate opening the application in october sometime so i been told

@Tim_OVO
@Lucy_OVO[/user<br /> [user=168]Darran_OVO
Userlevel 5
Badge +2
@Padwick- moved you query onto this topic as it contains the answer. If you pre-register your interest, we’ll be in touch to let you know!

Lucy
When can i claim for winter payment
I'm a new customer and was wondering if I will automatically get my account credited £140 or do I need to do anything? I am 66 and on a State Pension.
Userlevel 7
Badge +2
Hey @Iankilowat Welcome to the forum!

The warm home discount application window is now open. You can find out more about it and how to apply here:

https://forum.ovoenergy.com/pay-monthly-21/the-warm-home-discount-application-window-is-now-open-799

Darran
I have recently joined OVO,My wife qualifies for the WARM HOME DISCOUNT SCHEME.
We received this from our previous supplier,will this benefit be automatically transferred to OVO ?
Userlevel 5
Badge +2
I have recently joined OVO,My wife qualifies for the WARM HOME DISCOUNT SCHEME.
We received this from our previous supplier,will this benefit be automatically transferred to OVO ?

Hey Jimbolo,

All the information you need on the Warm Home Discount applications can be found here: https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/payments/what-is-the-warm-home-discount.html.

There are two groups so you’d need to work out which group your wife falls into.

Core group – if you were an OVO customer and getting the Guarantee Credit element of Pension Credit on the qualifying date of 9 July 2017, you’re part of the Core group and will get the discount automatically, so you don’t need to apply for it.

Broader group (existing OVO customers) - eligibility is based on your individual circumstances and you’ll need to apply during the application window. It’s awarded on a first-come-first-serve basis and applications for this year’s scheme are now closed.

Lucy
I changed to Ovo when looking for a new supplier specifiaclly because they advertised they used Warm Home discount. But when I did apply for it last Oct,via Ovo, I was twice refused and no reason was given. I have received this discount for the last 2 years and nothing has changed in my income so I have to wonder why I was refused. It has been a great help in paying my bills for 2 years so I expected to get it again. The WHD phone line is closed so I have nowhere to go to find out. This is not the only problem / gripe I have had with Ovo and I have another today re the Direct Debit. But the phone lines are closed til Monday.
Userlevel 7
Badge +2
This page might be worth a look @Grumpy Granny - https://www.ovoenergy.com/help/warm-home-discount

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