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What to do when no one is answering the phone?

  • 4 February 2019
  • 1 reply
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My first call to my new provider and I've been on hold for over 20 minutes. Is this normal?
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Best answer by ITGeek123 4 February 2019, 16:25

@dansenneck25 OVO customer support are pretty busy at the moment, but usually it's not too bad. I have found calling before 11am I have gotten through straight away.

Hope this helps. If you have a question, make sure you try searching this Forum for help and advice before trying to call.

There's also the OVO Help page which has loads of great support resources!
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@dansenneck25 OVO customer support are pretty busy at the moment, but usually it's not too bad. I have found calling before 11am I have gotten through straight away.

Hope this helps. If you have a question, make sure you try searching this Forum for help and advice before trying to call.

There's also the OVO Help page which has loads of great support resources!

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