Who are StepChange?
StepChange are a UK based debt charity that OVO Energy has partnered with to ensure we can support customers who are struggling financially. They can offer a variety of services, and because they are a charity this service is completely impartial and entirely free of charge. They have 25 years of experience and help over 600,000 people every year, online or by phone.
How can they help?
If you are experiencing difficulty paying your bills and you have debts with more than one creditor StepChange can offer support. Their experienced agents can talk to you through all the options available from Debt Management Plans all the way through to Bankruptcy.
As well as debt advice, they also provide money advice, information on benefits that you may be eligible for and have a range of budgeting tools to help you make your money go further.
If you’d prefer to visit their website there’s a handy online Debt Remedy tool you can use. It takes around 20 minutes to complete and will provide you with all the information you need to make an informed decision.
Why are we partnered with them?
We understand it’s difficult to know who to pay first if you’ve fallen behind and it can be overwhelming if you have lots of companies calling you about your arrears. If you set up a plan with Stepchange they will take into account all your debts and help you to come up with a manageable solution. They will help you to contact your creditors and negotiate repayments and then consolidate your payments into one affordable monthly amount.
How do I contact them?
For free, impartial debt advice call 0800 138 1111 (Mon-Fri 8am-8pm, Sat 8am-4pm).
If anyone has used StepChange, we'd love to hear from you. It could help others understand whats available to them and encourage them to take the first step towards getting some extra help and support.