Best answer by Anonymous
You'll need to send your proof to Citizens Advice Plymouth. You can find all their details here - https://citizensadviceplymouth.org.uk/contact-us/.
If you have any questions, you can call the OVO Fund team directly on 01752 507 703.
If you haven't seen already, there's a great page on our OVO Answers about the OVO Energy Fund - https://www.ovoenergy.com/help/debt-and-energy-assistance#what-is-the-ovo-energy-fund.
Hope this helps,