Hello can anyone advise me on how I can get my mothers outside electricity meter moved indoors as for the last 3 weeks she has been having children going into her garden opening the electricity box and turning off her electric that’s she needs as she has temperature sensitive medication ,I have even ended up screwing the door shut for them to now snap the door in half to get to the switch ,we have rang the police and 14 days later still waiting for a reply ,my mother is afraid to leave the house in case they turn it off while she is out ,this is very frustrating
Best answer by Eva_OVO
I completely understand your frustration,
You wouldn't be able to turn the electric off at the meter, so it sounds like the fuse box may be outside too. You would need to contact an electrician to get that moved.
If the meter needs to be moved, you would need to call the DNO (Distribution Network Operator), they'll give you a quote and date to move the meter. You can find out who they are here: https://www.energynetworks.org/info/faqs/who-is-my-network-operator.html.
We would then charge an additional cost of £106 to install another meter. As soon as you have an appointment with the DNO you'll need to call our team to arrange an appointment and make the payment. They're available on 0330 303 5063 Monday-Friday 8am-6pm.