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gas meter problem

  • 7 September 2019
  • 1 reply
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Just topped my gas up and now my meter is saying battery fail and the phone lines are closed its not a smart meter ive got its a normal gas meter, I've got a 3 year old and no gas anyone know what to do?
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Best answer by Nancy_OVO 10 September 2019, 14:34

Hi @Shannon

It sounds like you've got a prepayment meters at your property.

We've got a separate forum dedicated to supporting PAYG customers, here.

Thanks,
Nancy
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Userlevel 6
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Hi @Shannon

It sounds like you've got a prepayment meters at your property.

We've got a separate forum dedicated to supporting PAYG customers, here.

Thanks,
Nancy