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How do I contact OVO Customer Services if I need some help?

  • 4 December 2018
  • 6 replies
  • 3632 views

How do i contact Ovo Customer Services - is it only through this forum?
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Best answer by NinjaGeek 4 December 2018, 10:53

Updated on 25/02/2020

 

Morning @markflat

Depends on what you need help with!! Check out this topic, you can self serve most things online.....

https://forum.ovoenergy.com/my-account-my-ovo-app-website-103/self-service-why-phone-or-email-when-you-can-do-it-yourself-1823

If you need to actually speak to someone, you can contact them by number or email

Number - 0330 303 5063

Webchat - Help Centre.

 

You can also send them a message on Facebook, Twitter

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6 replies

Userlevel 7
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Updated on 25/02/2020

 

Morning @markflat

Depends on what you need help with!! Check out this topic, you can self serve most things online.....

https://forum.ovoenergy.com/my-account-my-ovo-app-website-103/self-service-why-phone-or-email-when-you-can-do-it-yourself-1823

If you need to actually speak to someone, you can contact them by number or email

Number - 0330 303 5063

Webchat - Help Centre.

 

You can also send them a message on Facebook, Twitter

I have tried speaking to them on the phone but cant get answers
I have tried emailing they dont respond
I have tried the facebook team , waste of time
I tried the complaints page and kept getting Capitcha error
yes you can contact them by e-mail but the question is do they reply ??????
Userlevel 7
What's the issue @Baz ? Maybe we can help on here? We are extremely busy at the moment so it's taking slightly longer to get to you at the moment.

If you can share what's up, or maybe try and search the forum to see if you can find an answer to your question I'm sure we can try and help.

Darran

Problems with electric meter and supply, what is Ovo’s contact number?

 

Why isn’t there a simple “Contact Us” page?

Userlevel 6

Take a look at the best answer, @NathanSLH, we do have a contact us page - you can find it here.

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