I've noticed on my meter history that I get a "you gave" meter reading a few days before the "smart read" reading each month. It only happens on electric - not gas. What generates these superfluous entries? It's certainly not me submitting the readings. Is there a ghost in my meter cupboard?
Best answer by Lucy_OVO
A ghost?! We hope not Ernie-G!
It sounds like when we’re communicating with your meters, we might be updating your account with readings twice. Do these readings differ at all or are they always the same reading?